Refund Policy
Please review our refund policy carefully before making any purchase. By purchasing any product from SIMADDA, you acknowledge and agree to the terms outlined below.
Our Commitment to Fairness
At SIMADDA, we are committed to providing a professional, transparent, and customer-focused experience. We strive to ensure that all product descriptions, screenshots, requirements, and documentation are clearly presented before purchase.
All Sales Are Final
SIMADDA operates exclusively as a digital goods marketplace. Because digital products can be downloaded, copied, duplicated, transferred, or retained after purchase, all purchases made through SIMADDA are considered final and non-refundable.
Non-Refundable Products Include:
Situations That Do Not Qualify for a Refund
Payment Disputes & Chargebacks
Unauthorized chargebacks, payment reversals, or fraudulent disputes may result in account suspension and permanent restrictions.
- Suspension of account access
- Permanent account restrictions
- Removal of download privileges
- Investigation of account activity
Please contact us at support@simadda.com first. We resolve most issues within 24 hours and a direct resolution is always faster than a bank dispute.
Need Help? We Are Here To Assist
Although refunds are not available, our support team is committed to helping customers resolve issues whenever possible. Support hours: Monday – Friday, 9 AM – 6 PM IST.
